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Privacy Policy

Effective Date: 28/08/2025
Last Updated: 28/08/2025

Welcome to . We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit or make a purchase from our online store.

1. Information We Collect

We collect the following types of personal information from you:

  • Personal Identifiable Information (PII):

    • Name, email address, phone number, shipping and billing address

  • Payment Information:

    • Credit/debit card details, UPI, or other payment method information (handled securely via third-party payment gateways)

  • Technical Data:

    • IP address, browser type, device type, cookies, and browsing behavior

  • Order & Communication History:

    • Details of purchases, returns, refunds, and customer service interactions. 

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders

  • Send order confirmations, shipping updates, and customer support

  • Improve our website, products, and customer service

  • Send promotional offers (only with your consent)

  • Comply with legal obligations and prevent fraud

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Trusted third-party service providers (e.g., courier partners, payment gateways)

  • Legal authorities, if required to comply with laws or regulations

  • Analytics tools to help us improve our website (e.g., Google Analytics)

All third parties are obligated to keep your information secure and use it only for the agreed purposes.

4. Cookies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences

  • Understand site traffic and user behavior

  • Provide a smoother shopping experience

You can choose to disable cookies through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your data. All transactions are encrypted using SSL technology, and we never store full payment details on our servers.

6. Your Rights (As per Indian IT Act & PDP Bill)

As a user, you have the right to:

  • Access and correct your personal data

  • Withdraw consent for marketing communications

  • Request deletion of your data (subject to legal obligations)

  • Lodge a complaint with appropriate data protection authority

7. Changes to this Policy

We reserve the right to update or modify this policy at any time. Any changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 support@bash.org.in
 

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