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Privacy Policy

Effective Date: 28/08/2025
Last Updated: 28/08/2025

Welcome to . We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit or make a purchase from our online store.

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1. Information We Collect

We collect the following types of personal information from you:

  • Personal Identifiable Information (PII):

    • Name, email address, phone number, shipping and billing address

  • Payment Information:

    • Credit/debit card details, UPI, or other payment method information (handled securely via third-party payment gateways)

  • Technical Data:

    • IP address, browser type, device type, cookies, and browsing behavior

  • Order & Communication History:

    • Details of purchases, returns, refunds, and customer service interactions. 

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2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders

  • Send order confirmations, shipping updates, and customer support

  • Improve our website, products, and customer service

  • Send promotional offers (only with your consent)

  • Comply with legal obligations and prevent fraud

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3. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Trusted third-party service providers (e.g., courier partners, payment gateways)

  • Legal authorities, if required to comply with laws or regulations

  • Analytics tools to help us improve our website (e.g., Google Analytics)

All third parties are obligated to keep your information secure and use it only for the agreed purposes.

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4. Cookies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences

  • Understand site traffic and user behavior

  • Provide a smoother shopping experience

You can choose to disable cookies through your browser settings.

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5. Data Security

We implement appropriate technical and organizational measures to protect your data. All transactions are encrypted using SSL technology, and we never store full payment details on our servers.

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6. Your Rights (As per Indian IT Act & PDP Bill)

As a user, you have the right to:

  • Access and correct your personal data

  • Withdraw consent for marketing communications

  • Request deletion of your data (subject to legal obligations)

  • Lodge a complaint with appropriate data protection authority

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7. Changes to this Policy

We reserve the right to update or modify this policy at any time. Any changes will be posted on this page with the updated date.

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8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 support@bash.org.in
 

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