Refund Policy
At BASH, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we're here to help.
Returns & Refunds
Eligibility for Refunds:
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Items must be returned within 7 days of delivery.
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Items must be unused, unwashed, and in the original condition with tags and packaging.
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Damaged or Wrong Item:
If you received a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with pictures and your order ID. We will arrange a free replacement or a full refund.
How to Request a Refund
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Email us at support@bash.org with:
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Order ID
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Reason for return
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Photo/video (if applicable)
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Wait for approval and return instructions.
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Once we receive the returned item and verify its condition, the refund will be processed within 7 working days.
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Refund Method
Refunds will be made to your original payment method (credit/debit card, UPI, etc.) or as store credit, or based on your preference.
Return Shipping
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For damaged/wrong items: We’ll cover return shipping costs.
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For other returns: Return shipping is to be borne by the customer.
For any questions, feel free to contact us at support@bash.org.in.
Thank you for shopping with BASH!